All products arrive with an official manufacturer's warranty, this insurance option is added protection against accidental loss, damage or theft.
This insurance is optional and will meet the demands and needs of a UK resident requiring insurance for jewellery or watches in the United Kingdom, Channel Islands and Isle of Man plus up to 30 consecutive days elsewhere in the world any one trip.
The insurance is administered by T H March & Co. Limited, Hare Park House, Yelverton Business Park, Yelverton, Devon, PL20 7LS, and they are authorised and regulated by the Financial Conduct Authority (FCA). This may be checked on the Financial Services Register on the FCA’s website.
In the unlikely event that you may wish to make a complaint, this should be directed to T H March. The complaints procedure is detailed in your insurance documentation.
It is important you read the certificate as this details the terms, conditions and any restrictions in cover.
WHAT DOES THIS INSURANCE COVER?
The insurance covers you against accidental loss, damage or theft. Items are covered Nation wide and up to 30 consecutive days abroad each year the insurance runs, in the event you wish to make a claim and the claim is accepted, you won't have to pay any excess fees.
WHAT IS NOT COVERED UNDER THIS INSURANCE
Any insured person who is not a UK resident, loss from baggage unless being carried by the insured person, any items stolen from an unattended vehicle, any loss from wear and tear, gradual deterioration, mechanical or electrical breakdown or cleaning and renovation.
Insurance is only available for watches with an individual value not exceeding £1,500, or jewellery item up to £5,000 in value. The maximum combined total of T H March Insurance certificates held at your home address cannot exceed £10,000 in total.
For full Terms & Conditions please read the T.H March terms and conditions below.
RETURNING AN ORDER WITH INSURANCE POLICY APPLIED
If you select an insurance option when placing your order, and decide you don't want the item, you must send back the item within 14 days of purchase so we are able to cancel your Insurance policy; please read our Returns & Exchange policy.
March Guard the Jewellery insurance effected through T H March & Co Limited, 10/12 Ely Place, London, EC1N 6RY. This insurance is only available in connection with the purchase of the items to be insured.
This is to certify that this insurance is underwritten by certain Underwriters at Lloyd’s and led by S.A. Meacock and Others, Syndicate 727, in accordance with the authorisation granted to the undersigned under contract number UMRB0600A1612823 or any subsequent updating contract. The Underwriters’ obligations under this insurance are several and not joint and are limited solely to the extent of their individual subscriptions. Each subscribing Underwriter is not responsible for the subscription of any co-subscribing Underwriter who for any reason does not satisfy all or part of their obligations.
COVER PROVIDED
In consideration of payment of the premium stated on the attached purchase receipt the Underwriters agree subject to the terms and conditions of this insurance to REPAIR if accidentally damaged during the period of insurance, or REPLACE if lost, stolen or damaged beyond repair during the period of insurance, the items described on the attached purchase receipt, whilst anywhere within the Geographical Limits stated below.
This policy does not entitle the Assured to a cash settlement in the event of a claim.
PERIOD OF INSURANCE
As shown on the purchase receipt.
THE ASSURED
The Purchaser or Owner whose name and address is shown on the purchase receipt.
COOLING OFF
This insurance may be cancelled within fourteen (14) days of inception of cover provided the certificate of insurance and purchase receipt are returned to the issuing Jeweller within this period and no claim has been made.
This insurance is NOT renewable.
Cover beyond the period of this insurance may be arranged through T H March & Co Limited or via www.thmarch.co.uk
COMPLAINTS PROCEDURE
If you wish to make a complaint you can do so at any time by referring the matter to either: The Customer Services Department,
T H March & Co Limited, Hare Park House, Yelverton Business Park, Yelverton, Devon, PL20 7LS.
Tel: 01822 855555 Fax: 01822 855566 E-mail: customerservices@thmarch.co.uk
Or the complaints team at Lloyd’s: Complaints Lloyd’s, 1 Lime Street, London, EC3M 7HA.
Tel: 020 7327 5693 Fax: 020 7327 5225 E-mail: complaints@lloyds.com Website: www.lloyds.com/complaints
Details of Lloyd’s complaints procedures are set out in a leaflet “Your Complaint - How We Can Help” available at www.lloyds.com/complaints and are also available from the above address. If you remain dissatisfied after Lloyd’s has considered your complaint, you may have the right to refer your complaint to the Financial Ombudsman Service (FOS). The contact details for the FOS are: The Financial Ombudsman Service, Exchange Tower, London E14 9SR. Tel: 0800 023 4567 (calls to this number are free from “fixed lines” in the UK) or 0300 123 9123 (calls to this number are charged at the same rate as 01 and 02 numbers on mobile phone tariffs in the UK). Email: complaint.info@financial-ombudsman.org.uk
OUR REGULATOR
T H March & Co Limited is authorised and regulated by the Financial Conduct Authority.
Underwriters at Lloyd’s are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Further details can be found on the Financial Services Register at www.fca.org.uk/register
FINANCIAL SERVICES COMPENSATION SCHEME
Underwriters at Lloyd’s are members of the Financial Services Compensation Scheme. You may be entitled to compensation from the Scheme if the Underwriters are unable to meet their obligations to you under this contract. If you were entitled to compensation under the Scheme, the level and extent of the compensation would depend on the nature of this contract. Further Information about the scheme is available from the Financial Services Compensation Scheme 10th Floor, Beaufort House, 15 St. Botolph Street, London EC3A 7QU.
Website: www.fscs.org.uk Tel: 0800 678 1100 or 020 7741 4100
GEOGRAPHICAL LIMITS
Anywhere in the United Kingdom (including the Isle of Man and the Channel Islands), plus up to thirty (30) consecutive days elsewhere.
EXCLUSIONS
1. Any individual item of jewellery exceeding £5,000 in value or any watch exceeding £1,500 in value.
2. Any Insured person not resident in the United Kingdom.
3. Any item composed entirely of brittle material.
4. Any losses from baggage, clothing or other belongings unless such baggage, clothing or belonging is being carried by hand or worn by the Assured or by any other person to whom the Assured has given the insured item as a gift.
5. Any item stolen from an unattended vehicle.
6. Any cost of repair or replacement which would improve an insured item beyond its condition immediately before the occurrence of the loss or damage leading to a claim being made.
7. Any loss or damage attributable to:
1(i) the actions of mechanical or electrical breakdown (in the case of a watch or a clock),
(ii) the actions of moth, vermin, gradual deterioration, wear and tear or design defect, or
(iii) the process of cleaning, repair or renovation.
8. Any loss or legal liability whatsoever arising from:
1(i) ionising radiations or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion of
nuclear fuel,
(ii)the radioactive, toxic, or other hazardous properties of any explosive nuclear assembly or its component parts.
9. Any loss or damage arising from:
(i) war, invasion, act of foreign enemies, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection,
acts of military or usurped power,
(ii) confiscation, nationalisation or requisition or destruction of or damage to property by or under the order of any government or
public or local authority.
GENERAL CONDITIONS
1. All repairs and replacements must be carried out by the issuing Jeweller.
2. The maximum cost of repair or replacement will not exceed the price paid for an item as shown on the purchase receipt, unless a different replacement price is also shown on the purchase receipt in which case the maximum payment shall not exceed the replacement price.
3. When the Underwriter settles a claim for the replacement of an item, or where the sum insured is used up in its repair, the premium for that item will be deemed to have been utilised and all cover on that item will cease with immediate effect.
4. All steps must be taken to prevent loss or damage and maintain the items in good condition.
5. The Underwriter may cancel this certificate by giving thirty (30) days notice of such cancellation in writing to the Assured at their last known address and the premium will be adjusted on the basis of the Underwriter receiving or retaining the appropriate proportionate premium. This will only be done for a valid reason such as: -•
Non-payment of premium
Non co-operation or failure to supply documentation requested
6. Unless specifically agreed in writing by the Underwriters this insurance shall be governed by the laws of England and subject to the exclusive jurisdiction of the UK Courts.
GENERAL CLAIMS CONDITIONS
1. There is no liability under this certificate where you (the Assured) are entitled to receive payment under any other insurance EXCEPT in respect of any excess beyond the amount which would have been covered under such other insurance had this insurance not been effected.
2. If you (the Assured) make any claim knowing it to be false or fraudulent in respect of any loss or the amount involved, this claim could be declined and all future claims made under it could be forfeited.
CLAIMS PROCEDURE
Should you need to make a claim under this certificate contact the Jeweller that issued this certificate to notify the loss at your earliest opportunity and within thirty (30) days in any event. In addition, you must ALWAYS notify the police, even when abroad, of any loss caused by theft or the disappearance of an item and obtain a crime reference/lost property number where one is issued, and you must provide the Jeweller (or any person appointed by the Underwriters) with any information, documentation, or evidence of the loss. Failure to comply with these requirements could lead to the claim being rejected.
Your Jeweller will ask you to complete a simple claim form regarding the circumstances of the loss. Your claim will be passed on to the Underwriters and if they decide that an insured loss has taken place and settlement is agreed by the Underwriters, your Jeweller will either replace a lost item from stock or arrange for a damaged item to be repaired and the invoice for repair/replacement will be sent to T H March for settlement direct with your Jeweller.
If you are unhappy with the way your claim is being handled you should follow the procedure shown overleaf to make your complaint.
DATA PROTECTION ACT
You should understand that any information you have provided will be processed by us, in compliance with the provisions of the Data Protection Act 1998, for the purpose of providing insurance and handling claims, if any, which may necessitate providing such information to other parties.
All products arrive with an official manufacturer's warranty, this insurance option is added protection against accidental loss, damage or theft.
This insurance is optional and will meet the demands and needs of a UK resident requiring insurance for jewellery or watches in the United Kingdom, Channel Islands and Isle of Man plus up to 30 consecutive days elsewhere in the world any one trip.
The insurance is administered by T H March & Co. Limited, Hare Park House, Yelverton Business Park, Yelverton, Devon, PL20 7LS, and they are authorised and regulated by the Financial Conduct Authority (FCA). This may be checked on the Financial Services Register on the FCA’s website.
In the unlikely event that you may wish to make a complaint, this should be directed to T H March. The complaints procedure is detailed in your insurance documentation.
It is important you read the certificate as this details the terms, conditions and any restrictions in cover.
WHAT DOES THIS INSURANCE COVER?
The insurance covers you against accidental loss, damage or theft. Items are covered Nation wide and up to 30 consecutive days abroad each year the insurance runs, in the event you wish to make a claim and the claim is accepted, you won't have to pay any excess fees.
WHAT IS NOT COVERED UNDER THIS INSURANCE
Any insured person who is not a UK resident, loss from baggage unless being carried by the insured person, any items stolen from an unattended vehicle, any loss from wear and tear, gradual deterioration, mechanical or electrical breakdown or cleaning and renovation.
Insurance is only available for watches with an individual value not exceeding £1,500, or jewellery item up to £5,000 in value. The maximum combined total of T H March Insurance certificates held at your home address cannot exceed £10,000 in total.
For full Terms & Conditions please read the T.H March terms and conditions below.
RETURNING AN ORDER WITH INSURANCE POLICY APPLIED
If you select an insurance option when placing your order, and decide you don't want the item, you must send back the item within 14 days of purchase so we are able to cancel your Insurance policy; please read our Returns & Exchange policy.
March Guard the Jewellery insurance effected through T H March & Co Limited, 10/12 Ely Place, London, EC1N 6RY. This insurance is only available in connection with the purchase of the items to be insured.
This is to certify that this insurance is underwritten by certain Underwriters at Lloyd’s and led by S.A. Meacock and Others, Syndicate 727, in accordance with the authorisation granted to the undersigned under contract number UMRB0600A1612823 or any subsequent updating contract. The Underwriters’ obligations under this insurance are several and not joint and are limited solely to the extent of their individual subscriptions. Each subscribing Underwriter is not responsible for the subscription of any co-subscribing Underwriter who for any reason does not satisfy all or part of their obligations.
COVER PROVIDED
In consideration of payment of the premium stated on the attached purchase receipt the Underwriters agree subject to the terms and conditions of this insurance to REPAIR if accidentally damaged during the period of insurance, or REPLACE if lost, stolen or damaged beyond repair during the period of insurance, the items described on the attached purchase receipt, whilst anywhere within the Geographical Limits stated below.
This policy does not entitle the Assured to a cash settlement in the event of a claim.
PERIOD OF INSURANCE
As shown on the purchase receipt.
THE ASSURED
The Purchaser or Owner whose name and address is shown on the purchase receipt.
COOLING OFF
This insurance may be cancelled within fourteen (14) days of inception of cover provided the certificate of insurance and purchase receipt are returned to the issuing Jeweller within this period and no claim has been made.
This insurance is NOT renewable.
Cover beyond the period of this insurance may be arranged through T H March & Co Limited or via www.thmarch.co.uk
COMPLAINTS PROCEDURE
If you wish to make a complaint you can do so at any time by referring the matter to either: The Customer Services Department,
T H March & Co Limited, Hare Park House, Yelverton Business Park, Yelverton, Devon, PL20 7LS.
Tel: 01822 855555 Fax: 01822 855566 E-mail: customerservices@thmarch.co.uk
Or the complaints team at Lloyd’s: Complaints Lloyd’s, 1 Lime Street, London, EC3M 7HA.
Tel: 020 7327 5693 Fax: 020 7327 5225 E-mail: complaints@lloyds.com Website: www.lloyds.com/complaints
Details of Lloyd’s complaints procedures are set out in a leaflet “Your Complaint - How We Can Help” available at www.lloyds.com/complaints and are also available from the above address. If you remain dissatisfied after Lloyd’s has considered your complaint, you may have the right to refer your complaint to the Financial Ombudsman Service (FOS). The contact details for the FOS are: The Financial Ombudsman Service, Exchange Tower, London E14 9SR. Tel: 0800 023 4567 (calls to this number are free from “fixed lines” in the UK) or 0300 123 9123 (calls to this number are charged at the same rate as 01 and 02 numbers on mobile phone tariffs in the UK). Email: complaint.info@financial-ombudsman.org.uk
OUR REGULATOR
T H March & Co Limited is authorised and regulated by the Financial Conduct Authority.
Underwriters at Lloyd’s are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Further details can be found on the Financial Services Register at www.fca.org.uk/register
FINANCIAL SERVICES COMPENSATION SCHEME
Underwriters at Lloyd’s are members of the Financial Services Compensation Scheme. You may be entitled to compensation from the Scheme if the Underwriters are unable to meet their obligations to you under this contract. If you were entitled to compensation under the Scheme, the level and extent of the compensation would depend on the nature of this contract. Further Information about the scheme is available from the Financial Services Compensation Scheme 10th Floor, Beaufort House, 15 St. Botolph Street, London EC3A 7QU.
Website: www.fscs.org.uk Tel: 0800 678 1100 or 020 7741 4100
GEOGRAPHICAL LIMITS
Anywhere in the United Kingdom (including the Isle of Man and the Channel Islands), plus up to thirty (30) consecutive days elsewhere.
EXCLUSIONS
1. Any individual item of jewellery exceeding £5,000 in value or any watch exceeding £1,500 in value.
2. Any Insured person not resident in the United Kingdom.
3. Any item composed entirely of brittle material.
4. Any losses from baggage, clothing or other belongings unless such baggage, clothing or belonging is being carried by hand or worn by the Assured or by any other person to whom the Assured has given the insured item as a gift.
5. Any item stolen from an unattended vehicle.
6. Any cost of repair or replacement which would improve an insured item beyond its condition immediately before the occurrence of the loss or damage leading to a claim being made.
7. Any loss or damage attributable to:
1(i) the actions of mechanical or electrical breakdown (in the case of a watch or a clock),
(ii) the actions of moth, vermin, gradual deterioration, wear and tear or design defect, or
(iii) the process of cleaning, repair or renovation.
8. Any loss or legal liability whatsoever arising from:
1(i) ionising radiations or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion of
nuclear fuel,
(ii)the radioactive, toxic, or other hazardous properties of any explosive nuclear assembly or its component parts.
9. Any loss or damage arising from:
(i) war, invasion, act of foreign enemies, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection,
acts of military or usurped power,
(ii) confiscation, nationalisation or requisition or destruction of or damage to property by or under the order of any government or
public or local authority.
GENERAL CONDITIONS
1. All repairs and replacements must be carried out by the issuing Jeweller.
2. The maximum cost of repair or replacement will not exceed the price paid for an item as shown on the purchase receipt, unless a different replacement price is also shown on the purchase receipt in which case the maximum payment shall not exceed the replacement price.
3. When the Underwriter settles a claim for the replacement of an item, or where the sum insured is used up in its repair, the premium for that item will be deemed to have been utilised and all cover on that item will cease with immediate effect.
4. All steps must be taken to prevent loss or damage and maintain the items in good condition.
5. The Underwriter may cancel this certificate by giving thirty (30) days notice of such cancellation in writing to the Assured at their last known address and the premium will be adjusted on the basis of the Underwriter receiving or retaining the appropriate proportionate premium. This will only be done for a valid reason such as: -•
Non-payment of premium
Non co-operation or failure to supply documentation requested
6. Unless specifically agreed in writing by the Underwriters this insurance shall be governed by the laws of England and subject to the exclusive jurisdiction of the UK Courts.
GENERAL CLAIMS CONDITIONS
1. There is no liability under this certificate where you (the Assured) are entitled to receive payment under any other insurance EXCEPT in respect of any excess beyond the amount which would have been covered under such other insurance had this insurance not been effected.
2. If you (the Assured) make any claim knowing it to be false or fraudulent in respect of any loss or the amount involved, this claim could be declined and all future claims made under it could be forfeited.
CLAIMS PROCEDURE
Should you need to make a claim under this certificate contact the Jeweller that issued this certificate to notify the loss at your earliest opportunity and within thirty (30) days in any event. In addition, you must ALWAYS notify the police, even when abroad, of any loss caused by theft or the disappearance of an item and obtain a crime reference/lost property number where one is issued, and you must provide the Jeweller (or any person appointed by the Underwriters) with any information, documentation, or evidence of the loss. Failure to comply with these requirements could lead to the claim being rejected.
Your Jeweller will ask you to complete a simple claim form regarding the circumstances of the loss. Your claim will be passed on to the Underwriters and if they decide that an insured loss has taken place and settlement is agreed by the Underwriters, your Jeweller will either replace a lost item from stock or arrange for a damaged item to be repaired and the invoice for repair/replacement will be sent to T H March for settlement direct with your Jeweller.
If you are unhappy with the way your claim is being handled you should follow the procedure shown overleaf to make your complaint.
DATA PROTECTION ACT
You should understand that any information you have provided will be processed by us, in compliance with the provisions of the Data Protection Act 1998, for the purpose of providing insurance and handling claims, if any, which may necessitate providing such information to other parties.
If you are located near one of our retail stores in Coventry or Loughborough, you can arrange to collect your online order in store, please call our customer service team on 0800 977 4391 to let us know and we will make sure your order is ready for you when you arrive. If you are not local to us, or simply don't have time we provide several delivery options for almost all destinations Worldwide, from free to paid for express delivery options, all of which (excluding 2nd class) are tracked and insured.
DELIVERY COUNTDOWN TIMER
On product pages we display a countdown timer, the * symbol indicates the advertised delivery date applies to UK orders where Next Day delivery has been selected at checkout.
UNITED KINGDOM - Delivery Options |
||
2nd Class Delivery (Mon-Fri) - Royal Mail - Orders Under £50.00 |
3-5 Working Days* - Not Tracked |
£1.95 |
48 Hour Delivery (Mon-Fri) - Royal Mail - Orders Under £74.99 |
2 Working Days* - Tracked |
£3.95 |
48 Hour Delivery (Mon-Fri) - Royal Mail - Orders Over £75.00 |
2 Working Days* - Tracked |
FREE |
Next Day (One Hour Delivery Window - Order by 2:00pm) - UK Mainland Only - DPD - Orders Under £749.99 |
Next Day** - Tracked |
£5.95 |
Next Day Before Noon (Order by 2:00pm) - UK Mainland Only - DPD |
Next Day** - Tracked |
£9.95 |
Next Day (One Hour Delivery Window - Order by 2:00pm) - UK Mainland Only - DPD - Orders Over £750.00 |
Next Day** - Tracked |
FREE |
Next Working Day Special Delivery (Mon-Fri) - Royal Mail - Orders Under £749.99 |
Next Day** - Tracked |
£7.95 |
Next Working Day Special Delivery (Mon-Fri) - Royal Mail - Orders Over £750.00 |
Next Day** - Tracked |
FREE |
Next Day Express 24 (Mon-Fri) - DHL |
Next Day (Select Day) ** - Tracked |
£10.00 |
INTERNATIONAL - Delivery Options |
||
Europe - Express 48-72 Hour - DHL (Import Duties apply - More info below) |
2-3 Working Days* - Tracked |
£35.00 |
Rest of World - Express 48-72 Hour - DHL (Import Duties apply - More info below) |
2-3 Working Days* - Tracked |
£60.00 |
* Indicates number of working days (Monday-Friday excluding Bank Holidays) after the day you place your order, provided it was placed before 3:00pm Monday to Friday. Example: You place an order on Friday at 5:00pm, and select 48 Hour Delivery (Mon-Fri), your order would be dispatched the following Monday for delivery on Wednesday.
** Indicates that your order must be placed no later than 2:00pm Monday to Thursday (DPD) or 3:00pm Monday to Friday for Royal Mail Special delivery. Orders placed on Friday using DPD will arrive on the following Monday (Excluding Bank Hoplidays), orders placed on Friday using Royal Mail Special delivery will arrive on Saturday.
All orders are dispatched from our UK stores the same working day if you place your order by 2:00pm (DPD) 3:00pm (Royal Mail / DHL) Monday to Friday, provided your item is in stock and we don't encounter any issues processing your payment.
Please make sure someone is available at the delivery address to sign for the parcel (orders over £75.00), if no one is in you should receive a missed delivery card which will give you the option to have it re-delivered. If no instruction is given to Royal Mail to have the parcel re-delivered and the parcel has not been picked up within 7 days, Royal Mail will send the parcel back to Francis & Gaye Jewellers. If your parcel is sent back, we will inform you and give you the option to have the parcel sent back to you which will incur a delivery charge, or offer you a full refund.
We do our upmost to make sure your order reaches you in pristine condition by double checking your order before sending it to you, this includes checking your item(s) matches your order, checking for visible signs of damage as well as making sure the movement (if purchasing a watch) is in good working order. Inevitably from time to time the wrong item might be sent to you (human error) or arrive damaged whilst in the care of our delivery partners. Please be assured we make every effort possible to limit these issues and apologise in advance should you experience any issues of this nature. If you do receive the wrong item or your item arrives damaged please call 0800 977 4391 (+44 800 977 9341 International) and ask for Lee, or e-mail sales@francisandgaye.co.uk within 14 days of receiving your item.
Orders being delivered outside the United Kingdom will be subject to Import Duties once the parcel reaches your country, Francis & Gaye Jewellers are not responsible for any charges incurred and we will not be able to tell you what those charges might be. If you are not sure we recommend you contact your local customs authorities directly, they should be able to tell you if any charges will be applicable and what that amount might be. By placing your order with us you are the importer of record and should make sure that the item you have ordered complies with the laws of your country. Please be aware that your parcel may be inspected by customs once it reaches your country, therefore we cannot guarantee that your parcel will arrive un-tampered with, or signs that it has been opened.
IMPORTANT: If you refuse to take delivery and your order is returned to us, we will refund your order minus the delivery and return postage charges.
We have partnered with "V12" Retail Finance Limited, so we can offer you a more flexible and affordable way to pay for your order using finance subject to age, status and affordability. V12 is a leading UK specialist provider of Retail Point of Sale Credit, they have been offering finance options for more than 20 years through there industry leading paperless processing system for online retailers. If your application is successful, you will enter into a Credit Agreement with Secure Trust Bank Plc (V12's parent company) which will be administered by V12.
V12 Retail Finance Limited. Registered in England and Wales 4585692. Authorised and regulated by the Financial Conduct Authority. Registration number: 679653. Correspondence address: 25-26 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ. Registered Office: Yorke House, Arleston Way, Solihull, B90 4LH. V12 Retail Finance Limited act as a credit broker and introduces to one or more lenders, for which they will receive a commission.
Secure Trust Bank PLC Registered in England and Wales 541132. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number: 204550. Registered Office: Yorke House, Arleston Way, Solihull, B90 4LH.
Francis & Gaye Ltd acts as a broker and not a lender and offers finance from Secured Trust Bank PLC trading as V12 Retail Finance and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg trading as PayPal Credit. Francis & Gaye Ltd is authorised and regulated by the Finance Conduct Authority. Our registration number is 697802. Credit provided is subject to age, status and affordability; minimum spend applies. Terms and Conditions apply. UK residents only.
0% and classic APR Finance options are available on products / orders over £275.00, the finance plans available for each product varies depending on the items value and how much the item is discounted. A 10% minimum deposit will be required, for full details please read our Finance Information page.
Wrist sizes fluctuate among everyone, so measuring your wrist is the first thing you need to do before you begin your quest for your perfect timepiece.
The width and thickness of your wrist determine the size, with some people having particularly petite wrists, while others are thicker.
Whilst there is no magic formula or calculation to perfectly fit the watch around your frame, there are steps you can take to ensure you invest in a proportionate and balanced piece. So, how do you measure your wrist size for a watch?
Knowing your wrist size will take all the stress of searching for a watch away, as you will know exactly what size to go for.
But how do you do it?
Measuring your wrist is simple, and we have broken it down for you in the following steps:
14-16 cm | Thin wrist |
17-18 cm | Slender wrist |
19-20 cm | Medium wrist |
20+ cm | Thick wrist |
The centrepiece on every watch is the dial, but if it is not in proportion with your wrist, it will strip your watch of its glory. Whilst some prefer to keep things subtle, others want the biggest available, but is there such a thing as too big? If your desired dial fits the wrist measurement below, you've found the perfect-sized dial. If it is not, consider selecting a different size.
Wrist Measurement | Dial Size |
---|---|
14cm - 18cm | 33mm - 43mm |
19cm - 25cm | 42mm - 46mm |
Generally, watches designed for men have larger diameters and larger straps. So, we have provided the following chart, which breaks down the recommended watch size for each wrist circumference.
Wrist Circumference | Watch Size | ||
---|---|---|---|
Small | Medium | Big | |
15 cm | 32mm | 37mm | 41mm |
16 cm | 34mm | 39mm | 43mm |
17 cm | 36mm | 41mm | 45mm |
18 cm | 36mm | 42mm | 45mm |
19 cm | 37mm | 43mm | 46mm |
20 cm | 38mm | 44mm | 47mm |
21 cm | 39mm | 44mm | 47mm |
22 cm | 40mm | 45mm | 48mm |
23 cm | 41mm | 45mm | 48mm |
24 cm | 42mm | 46mm | 49mm |
Sleek and petite, women's watches are much smaller than men's because women generally have a smaller wrist width. To complement the thinner width, women's watches require a smaller dial to prevent an overly bulky appearance. The following chart shows the perfect dial size for every woman's wrist.
Wrist Circumference | Watch Size | ||
---|---|---|---|
Small | Medium | Big | |
12 cm | 32mm | 37mm | 41mm |
13 cm | 32mm | 37mm | 41mm |
14 cm | 32mm | 37mm | 41mm |
15 cm | 32mm | 37mm | 41mm |
16 cm | 34mm | 39mm | 43mm |
17 cm | 36mm | 41mm | 45mm |
18 cm | 36mm | 42mm | 45mm |
19 cm | 37mm | 43mm | 46mm |
20 cm | 38mm | 44mm | 47mm |
21 cm | 39mm | 44mm | 47mm |
22 cm | 40mm | 45mm | 48mm |
23 cm | 41mm | 45mm | 48mm |
24 cm | 42mm | 46mm | 49mm |
We have a downloadable and printable Watch Case Size Guide, it will allow you to get some idea how a specific sized diameter case will look on your wrist as well as various case depths. This is a guide only, for a true representation please print the PDF file at 100% size.
Besides the size, there are other things worth considering regarding the fit and feel of your watch. These core things include the thickness of the dial, the width of your strap, the material used and your style.
Before the design of the quartz watch, manufacturers strived for thinner watches, but this is no longer the case. Modern-day watch designs lean towards thicker dials, around 9mm, and are the perfect timepiece.
Of course, your deciding factor is personal preference, but if you're looking for a larger dial, thicker options like diver watches are a great start.
When discussing the width of a strap, understand that the lug isn't included. Lugs can be referred to as the 'horns' and are simply the part of the watch that connects the strap and dial together.
The width of your strap is important, and if you already have a watch with a large dial, the lugs may take up a portion of your wrist. If your lugs are taking up a large percentage of your wrist, this isn't ideal and indicates you may have a watch that is too big. Therefore, we recommend you stick to your true size.
The strap's length is generally double the length of your wrist, but if unsure, refer to the watch sizing measurements above.
The material doesn't affect the size of your watch, but it does affect the weight. For example, a titanium watch is likely to weigh more than a ceramic watch. Both ceramic and titanium watches have pros and cons, but the decision ultimately depends on your preference and needs.
You can play around with illusion too. A 26mm stainless steel watch will appear larger than a 26mm dial with a black leather strap. Despite being the same size, different colours can manipulate the appearance, like with clothing, which is something to keep in mind when selecting your watch.
Now that you know how to perfect the sizing, always remember the most important deciding factor when choosing your watch is that you love it.
Ensuring that it embodies your style is fundamental. After all, it will be you who has to wear the watch. Consider the materials you love and the type of watches you are drawn to and your gut will steer you in the right direction.
Once you've discovered your perfect watch, thanks to this guide, you will know exactly what size to go for.
We are an Official UK Watch Retailer with stores in Coventry and Loughborough. You can purchase a watch here online, or come and see the collection for yourself in-store. We offer 90 day returns, Free UK Delivery, 0% finance*, secure checkout options and great service for the life of your purchase.
Pictured: Our Coventry store located on the 1st Floor, West Orchards Shopping Centre, Coventry, West Midlands, CV1 1QX.
Have any questions? Please fill out this form and a member of our customer service team will get back to you shortly, or alternatively contact us directly using the phone number or email address listed below:
0800 977 4391 / +44 800 977 4391 (International)
sales@francisandgaye.co.uk